Communications Sr. Project Manager

Alignment Healthcare was founded with a mission to revolutionize health care with a serving heart culture. Through its unique integrated care delivery models, deep physician partnerships and use of proprietary technologies, Alignment is committed to transforming health care one person at a time.

By becoming a part of the Alignment Healthcare team, you will provide members with the quality of care they truly need and deserve. We believe that great work comes from people who are inspired to be their best. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment community.

Position Summary:

Alignment Healthcare is recruiting for a  Communications Sr. Project Manager. This position will oversee the development and execution of all external facing communications, enhancing the way we engage members and other stakeholders and increasing communication tactics' efficacy. This individual will be an integral member of the Marketing and Corporate Communications teams, supporting multiple-member communications projects. 

The  Communications Sr. Project Manager will oversee all marketing communications activities, including managing and improving and developing communications, copy, communication workflows, within company and conjunction with various external vendors. This role includes developing a processes and systems that can plan, calendar, and track member communications progress via multiple communications channels, including SMS, Email, IVR, Print, and virtual events. Tasks focus on the day-to-day creation, management, administration, and development of external member communications.

General Duties/Responsibilities (May include but are not limited to):

·       Develop and maintain marketing communications copy, traffic calendar, weekly reporting on the overall tactical execution, and progress on all external member communications' status and progress. This includes working closely with the marketing partners to draft brand compliant messaging.

·       Manages the creative intake process, creates project timelines, monitors project lifecycle from start to finish

·       Provide communications support on all marketing communications projects, including storyline/campaign development, editing content. Ensure all messaging aligns with the appropriate brand

·       Develop and track metrics against all communication channels including assess efficiency and effectiveness of communications

·       Acts as primary project contact to establish key stakeholder requirements and project objectives

·       Assess existing communication channels and identify areas of opportunity to enhance engagement

·       Develop, share and implement communications process guidelines be adopted by the whole Alignment Team

·       Knowledge of creative development processes, writing, design, brand management, etc.

·       Prioritization and execution of tactical tasks and deliverables

·       Coordinate internal resources and third parties/vendors for the flawless execution of member communications projects

·       Ensure that all projects are delivered on-time, within the scope and budget

·       Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical and budget feasibility

·       Ensure resource availability and allocation for all communications

·       Develop a detailed project plan to monitor, calendar and track progress

·       Track project performance, specifically to analyze the successful completion of short and long-term goals

Supervisory Responsibilities:

N/A

Minimum Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.       Minimum Experience:

a.       Experience in the field of consumer communications

b.       Experience with operational communication processes

c.       Proven working experience in project management

2.       Education/Licensure:

a.       Bachelor's degree in Business Administration, Communications or Marketing preferred.

3.       Other:

1. Excellent client-facing and internal communication skills
2. Excellent written and verbal communication skills
3. Solid organizational skills including attention to detail and multitasking skills
4. Mastery of MS Office (PowerPoint, Word, Excel and SalesForce's Marketing Cloud a plus)
1. Work Environment
1. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Physical Functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Alignment Healthcare, LLC is proud to practice Equal Employment Opportunity and Affirmative Action. We are looking for diversity in qualified candidates for employment: Minority/Female/Disable/Protected Veteran.

If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact [email protected].