Clinical Operations Project Manager

Job Number: 3905

Workplace Type: Hybrid Remote

Position Title: Clinical Operations Project Manager

External Description:

Alignment Healthcare was founded with a mission to revolutionize health care with a serving heart culture. Through its unique integrated care delivery models, deep physician partnerships and use of proprietary technologies, Alignment is committed to transforming health care one person at a time.

By becoming a part of the Alignment Healthcare team, you will provide members with the quality of care they truly need and deserve. We believe that great work comes from people who are inspired to be their best. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment community.

POSITION SUMMARY:

The Clinical Operations Project Manager leads and provides expert technical leadership to highly visible and multi-faceted projects. The Project Manager is responsible for setting the strategic direction of projects, developing project plans, and driving process improvement initiatives that enhance services for Alignment members.

GENERAL DUTIES/RESPONSIBILITIES (MAY INCLUDE BUT ARE NOT LIMITED TO):

• Demonstrate knowledge of the business environment and business requirements (e.g., strategy changes, emerging business needs, CMS requirements).
• Work with clinical leadership on ROI and cost models for complex clinical programs and projects.
• Serve as the subject matter expert and assist in the development and implementation of new programs and new or existing lines of business.
• Collaborate with internal/external business partners to identify business goals and appropriate training and execution.
• Responsible for setting strategic direction of projects and developing project plans.
• Management of multiple cross-team projects with concurrent deadlines and priorities.
• Manage and coordinate all aspects of the project, including the budget, schedule, operational needs, procedures, sustainability design, QA/QC program requirements, as well as individual roles and responsibilities.
• Identify and address implementation obstacles/issues as they arise (e.g., scope changes, resource availability, competing priorities, leadership support, low participation)
• Facilitate project meetings, including scheduling, development of agendas and meeting minutes; works directly with service area leads to ensure meeting objectives are met.
• Accountable for the development of project documentation, including formal presentations, for business leaders and senior executives.
• Assist with the development and implementation of training programs and policies and procedures for business initiatives that span business units, such as software implementation and new lines of business.
• Identify non-training solutions to address business needs/performance gaps, where appropriate (e.g., organization design, change management, team dynamics)
• Ensure clinical programs are optimized to meet organizational objectives.
• Practice excellent internal and external customer service, communication, and teamwork.

SUPERVISORY RESPONSIBILITIES:

N/A

MINIMUM REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Minimum Experience:
a. 5+ years’ experience in Project Management or similar field

2. Education/Licensure:
a. Bachelor’s or Master’s Degree (preferred) in related field or comparable experience
b. Project Management certification/training (preferred)

3. Other:
a. Proficiency with MS Office applications
b. The ability to write and develop materials from subject matter experts
c. Demonstrated experience leading and managing projects, including long-term strategic initiatives
d. Demonstrated ability to handle a high volume of highly complex tasks within a given timeline
e. Demonstrated ability to lead a cross-functional team in a matrix environment
f. Requires excellent oral and written communication skills, as well as business presentation skills

4. Work Environment
a. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL PHYSICAL FUNCTIONS:

1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

City: Orange

State: California

Location City: Orange

Location State: California

Community / Marketing Title: Clinical Operations Project Manager

Company Profile:

By leveraging our world-class technology platform, innovative care delivery models, deep physician partnerships and our serving heart culture, Alignment Health is revolutionizing health care for seniors! From member experience professionals and clinicians, to data scientists and operations leaders, we have built a talented and passionate team that is deeply committed to our mission of transforming health care for the seniors we serve. Ready to join us?

At Alignment, delivering exceptional care to seniors starts with ensuring an exceptional experience for our over 1,300 employees. At the center of our employee experience is a culture where employees at all levels and across all teams are encouraged to share their unique ideas and perspectives. After all, when you can bring your authentic self to work, whether that’s in a clinical setting, our corporate office or a home office, creativity and innovation flourish! Another important part of the Alignment culture is a belief in continuous learning and growth. As a result, in this fast-growing company, you will find ample support to grow your skills and your career – with us.

EEO Employer Verbiage:

 

Please note: All clinical positions are contingent upon successful engagement with Alignment Health’s COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.

*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/. If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email [email protected].