Operations Project Manager

Location: Remote-US, California US

Notice

This position is no longer open.

Job Number: 3971

Position Title: Operations Project Manager

External Description:

Alignment Healthcare was founded with a mission to revolutionize health care with a serving heart culture. Through its unique integrated care delivery models, deep physician partnerships and use of proprietary technologies, Alignment is committed to transforming health care one person at a time.

By becoming a part of the Alignment Healthcare team, you will provide members with the quality of care they truly need and deserve. We believe that great work comes from people who are inspired to be their best. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment community.

Position Summary:

The Operations Project manager will provide leadership, coordination, and project planning to ensure development and implementation of back office and clinical programs and new initiatives for the operations organization.   In this role the Operations Project Manager will partner with Clinical, Marketing, Sales, Member Experience, Provider, Claims, AGD, and Technology departments to formulate and execute plans to ensure seamless and timely execution of all deliverables within budget.

 

General Duties/Responsibilities (May include but are not limited to):

·         Work closely with internal stakeholders to set project scope including goals, objectives, milestones, deliverables and obtaining organizational buy-in and management approval.

·         Manages complex projects or multiple projects of moderate to difficult complexity and proactively assess projects for potential problem areas.

·         Develop project work plans by defining tasks, setting deadlines, assigning responsibilities, and procuring resources.

·         Execute activities by leading interdisciplinary workgroups in analyzing, planning, and implementing programs. Effectively facilitates teams and manages relationships.

·         Monitor and control work by measuring progress and correcting course when activities go beyond scope or are not meeting goals and objectives.

·         Understand details of CMS compliance & quality metrics, interdepartmental functions, and operations to effectively coordinate and effectuate project deliverables.

·         Conduct research on specific issues; investigate, develop, and evaluate options to formulate recommendations for the clinical and operational teams.

·         Effectively communicate, analyze, and provide support in the development of quality initiatives.

·         Write policies and procedures and standard operating procedures.

·         Ensure all project documentation is completed and filed/stored in an organized fashion.

·         Maintain positive relationships within Alignment Healthcare business units and operational departments and other project stakeholders by coordinating information exchange, keeping stakeholders informed of progress and risks, and maintaining project documentation.

·         Exercise creativity and flexibility by determining the appropriate combination of knowledge, skills, tools, and techniques for assigned projects.

·         Uphold customer confidence by maintaining information in a confidential manner.

·         Contribute to team effort by accomplishing related results as needed.

Supervisory Responsibilities:

N/A

 

Minimum Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

·         Minimum Experience:

o   Strong healthcare quality and analysis skills including understanding of basic research methods, and ability to make decisions accordingly.

o   Intermediate to Advanced understanding of project management with a minimum of 5 years of work experience in project management.

o   Intermediate to advanced proficiency required in MS Office products including Word, Excel, Visio, and MS Project Professional. Beginner to intermediate skills in PowerPoint.

·         Education/Licensure:

o   Bachelor’s Degree in Business or related field, required.

o   PMP Certification, preferred. If not certified, relevant experience is required with expectation of certification within agreed upon timeframe after hire.

·         Other:

o   Excellent presentation skills; group motivation and supervisory skills.

o   Strong strategic planning, critical thinking, and leadership skills.

o   Excellent written and oral communication skills, as well as strong interpersonal, critical thinking, and analytical skills.

o   Excellent organizational, decision-making, and multi-tasking skills.

o   Demonstrated customer focus; proactively finds ways to exceed customer needs.

o   Demonstrates keen attention to detail and produces high quality work products.

o   Ability to prioritize multiple and competing tasks, work independently and in a team environment.

o   Ability to work well in a fast-paced and dynamic environment.

·         Work Environment:

o   The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Physical Functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

·    While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.

·    The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Alignment Healthcare, LLC is proud to practice Equal Employment Opportunity and Affirmative Action. We are looking for diversity in qualified candidates for employment: Minority/Female/Disable/Protected Veteran.

If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact [email protected].

City: Remote-US

State: California

Location City: Remote-US

Location State: California

Community / Marketing Title: Operations Project Manager

Company Profile:

Alignment Health was founded with a mission to revolutionize health care with a serving heart culture. Through its unique integrated care delivery models, deep physician partnerships and use of proprietary technologies, Alignment is committed to transforming health care one person at a time.

By becoming a part of the Alignment Health team, you will provide members with the quality of care they truly need and deserve. We believe that great work comes from people who are inspired to be their best. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment community.

EEO Employer Verbiage:

Alignment requires all new hires to follow local and/or state requirements regarding the COVID-19 vaccine and booster.  If applicable, proof of vaccination and booster will be required as a condition of employment subject to legal exemptions.  This policy, which Alignment reserves the right to modify, is part of Alignment’s ongoing efforts to ensure the safety and well-being of its staff and community and to support public health efforts.

Alignment Healthcare, LLC is proud to practice Equal Employment Opportunity and Affirmative Action. We are looking for diversity in qualified candidates for employment: Minority/Female/Disable/Protected Veteran.

If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact [email protected].

*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/. If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email [email protected].