Sales Lead Outreach Representative (Temporary)

Job Number: 4672

Workplace Type: Fully Remote

Position Title: Sales Lead Outreach Representative

External Description:

Sales Lead Outreach Representative

Position Summary:
Looking for an enthusiastic outbound Sales Lead Outreach Representative who will be responsible for processing and assigning lead opportunities to meet and exceed company sales production goals of new enrollments within company health plan markets. The ideal candidate must be friendly, motivated, sales-driven, professional and genuinely interested in the needs of our prospects to proactively address various customer related needs.

General Duties/Responsibilities:
(May include but are not limited to)
• Responsible for meeting and exceeding monthly goal of qualified lead conversions
• Direct prospects to the to appropriate sales team when a prospect is ready to move forward. Help set face to face appointments for field agents or transfer to Telesales, if ready to enroll
• Conduct outbound calls relevant to enrollment/disenrollment campaigns, and requests for information from community events, provider referrals, after-hour messages, and website inquiries
• Submit daily activity production reports and/or monthly reports as required.
• Ensure that information and assistance provided is within the standards established by all applicable federal /state laws and regulations and Alignment Health Plan’s Compliance Department
• Understanding of new updates related to company and/or CMS and marketing guidelines required.
• Support other projects within the Sales and Marketing Department as directed by the Management Team
• Must be a team player, share best practices, and attend staff meetings and sales trainings when required.
• Other duties may be assigned.
Supervisory Responsibilities:
This position has no direct employee supervisory responsibilities.

Minimum Requirements:

1. Minimum Experience:
• Strong knowledge and understanding of the CMS Marketing Guidelines.
• Medicare Health Plan knowledge and/or health insurance sales background preferred.
• Minimum of 1 year of inside business to consumer experience and/or customer service and/or community outreach; Experience using call center scripts highly desirable

2. Education/Licensure:
• High School diploma or general degree (GED)

3. Other:
• Bilingual (English/Spanish) preferred but not required
• Flexibility with schedule depending on needs. It may be necessary, given the business need, to work occasional overtime or weekends.
• Results-orientated and able to work both independently and within a team environment.
• Ability to learn plans and describe/explain them to prospects
• Excellent communicator and presentation skills.
• Computer proficient (Word, Excel, PowerPoint, Salesforce, CRM)

Essential Physical Functions:
While performing the duties of this job, the employee is regularly required to talk and listen. The employee regularly is required to sit for long period of time during Annual Enrollment Period.

FLSA Status: Non-Exempt

City: Remote - CA

State: California

Location City: Remote - CA

Location State: California

Community / Marketing Title: Sales Lead Outreach Representative (Temporary)

Company Profile:

By leveraging our world-class technology platform, innovative care delivery models, deep physician partnerships and our serving heart culture, Alignment Health is revolutionizing health care for seniors! From member experience professionals and clinicians, to data scientists and operations leaders, we have built a talented and passionate team that is deeply committed to our mission of transforming health care for the seniors we serve. Ready to join us?

At Alignment, delivering exceptional care to seniors starts with ensuring an exceptional experience for our over 1,300 employees. At the center of our employee experience is a culture where employees at all levels and across all teams are encouraged to share their unique ideas and perspectives. After all, when you can bring your authentic self to work, whether that’s in a clinical setting, our corporate office or a home office, creativity and innovation flourish! Another important part of the Alignment culture is a belief in continuous learning and growth. As a result, in this fast-growing company, you will find ample support to grow your skills and your career – with us.

EEO Employer Verbiage:

 

Please note: All clinical positions are contingent upon successful engagement with Alignment Health’s COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.

*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/. If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email [email protected].